How can I effectively contact Shopify support?

#Shopify is on a major downfall, if this continues, it will LOOSE ALL CUSTOMERS & ENTREPRENEURS ALTOGETHER ! Bugs keep happening daily, if not hourly. My account was hacked when I thought it was secured with a 2-Step Verification Process, and I got hacked again! Someone even changed my account in Shop with a password protection without my consent! Now, I had to undo this with an hour lost since the entire system was hacked; normally it should have taken me 1 minute or so! It’s annoying to the point that I’ll contact Federal Services to make a complaint.