How can I effectively contact Shopify support?

#Shopify as a whole is hacked, bugged, and simply unreliable internationally. I’ve tested it, and most of the time, online AI help support crashes or bugs; let’s store owners in loopholes with buttons that keep multiplying with every click, or redirects to some other place which clears all the chat away, or simply gets you turning in circles for hours if not days! Wow! What a wonderful experience to become an online entrepreneur! #Shopify #Hacked