How do you search for the name of a file? The only filter is see is for file size. And clicking on File sorts them from Z to A, and a second click breaks them into small groups and only shows about half of them.
Topic summary
Shopify merchants are frustrated by the platform’s lack of file organization capabilities, particularly for managing large image libraries. Users cannot create folders or effectively categorize uploaded files in the admin panel.
Current Limitations:
- The ‘views’ feature in the files section doesn’t allow adding files to custom categories
- No native folder structure exists for organizing thousands of product and general images
- This creates significant time waste when searching for specific files
Suggested Workarounds:
- Image Manager app: Offers sorting, filtering, bulk uploads, and drag-and-drop functionality (though not designed purely for organization)
- CSV export method: Export products to spreadsheets to view image URLs and manually sort
- Naming conventions: Systematically name files to include page/product identifiers
Community Response:
- Multiple users cite this as a deal-breaker, preventing migration from other platforms
- Merchants with larger inventories find the limitation particularly problematic
- Frustration persists from early discussions through mid-2024, with no native solution implemented
- Even Shopify’s AI chat provides inconsistent guidance (suggesting impossible tagging features)
Shopify support acknowledged the feedback would be passed to development teams, but the core functionality remains absent despite ongoing platform updates.