Hi, @Harwy .
Welcome to the Shopify Community and thanks for sharing your question.
I’m sorry to hear you’re having trouble accessing support via the Help Center. Rest assured, I’ll do my best to troubleshoot with you and get to the root of the problem.
Once you’ve logged into your account through the Help Center and selected a support topic, are you able to see our contact options on the following page? Could you share a screenshot of your view for better visibility? Have you also tried accessing the Help Center in a different browser or clearing your cache?
Additionally, I’d be happy to answer any non-account-specific questions you have here.
I look forward to hearing back.