How can I eliminate a store redirect without disrupting my website?

Shopify Discussion
1

Hi. Apologies if this isn’t in the correct sub-forum, I wasn’t sure where to post.

I’m trying to set up Amazon pay on my store but I got an email from them stating 'we cannot complete the review of your request to open an Amazon Payments merchant account because the following website URL https://prams-house.myshopify.com redirects to another website: www.silverstork.co.uk

Please remove the redirect’

I don’t want to end up taking my store offline completely by just going in and deleting something, so how do i remove this redirect/.myshopify.com and just leave the website online as its proper URL?

Thanks!

2

It sounds like you just need to use www.silverstork.co.uk as the url to sign up with Amazon Pay.

Your myshopify url is just a unique identifier for your store within the Shopify ecosystem, anything else use your regular public facing domain.

3

Hi. Thanks for the reply!

I only have www.silverstork.co.uk entered into the Amazon JavaScript origins & not the myShopify url. I then got that email about the redirect.

I’ve just added the myshopify link to the JavaScript origins list, which it tells me takes 48 hrs to update. So I guess I’ll see if that fixed the issue in 48 hours.