Hey guys, me again. I have added a video to my product description & have noticed it shows as a blank screen with a play button until you press play on it. Is there a way to have this video auto play & show automatically once viewing this page? I’ll attach a screenshot below. Thanks in advance!
hi @paigekiaraaa
Its SideNode! We will be happy to help you today.
Could you kindly provide access to your store’s password so that we can examine it and offer a solution?
Regards,
SideNode
Hi! Sure, the password is pk
May this help you.
Navigate to your online store, go to the “Themes” section, click on “Actions,” select “Edit code,” and in the theme.liquid file, insert the following code just before the closing tag.
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Let me know if need further assistance
Regards,
SideNode
Hi @SideNode , thank you for this. seems to have fixed the issue on web broswer, however the video is still a blank screen when viewing on mobile device & does not autoplay?
Hi @SideNode , is there a solution for the mobile view? thank you.