How can I enable ship to customer option on Shopify POS Lite?

Topic summary

Enabling “Ship to Customer” on Shopify POS Lite for occasional in-person sales (e.g., artist alleys) is the central concern. “Ship to Customer” refers to a POS checkout option to capture a customer’s address and ship purchased items rather than handing them over on-site.

One response outlines a workflow within the Shopify POS app: open Orders, select an order, Create Shipment, enter/address shipping details, choose carrier/service, print/email label, and Mark as Shipped. It notes needing a Shopify plan with POS and a Shopify shipping account.

Multiple users report the “Ship to Customer” option is not visible in POS Lite and ask if that’s normal or if there’s another method. Another participant seeks ways to implement the feature without purchasing POS Pro, citing multi-location costs, and asks about third‑party apps, Shopify Flow, or custom solutions.

Current status: No confirmed method to enable the “Ship to Customer” checkout option in POS Lite. The shipment-after-order workflow is suggested, but it’s unclear if it fully replaces the POS checkout feature. Discussion remains open with key questions unanswered and no specific third‑party solution identified.

Summarized with AI on January 8. AI used: gpt-5.

I cannot find the shipping to customers option in POS Lite? Is it normal?