Hello, how can enable “Shopify Inbox” to all pages? (checkouts)
For example, I enabled “Shopify Inbox” and see chat in main page, catalog.
But in page checkouts - chat hides.
can we some enable to app pages?
or where I can setting this?
thanks.
Hi, @campus !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
You mentioned that you would like the Shopify Inbox chat option to be available on the checkout page. At the moment, it’s not possible to add apps or make major changes to appear on your checkout for the most plans. The main reasoning for this is due to a mixture of your protection, and checkout stability. Since the checkout is very important to the success of your store, we want to ensure that no changes made to this can have a negative impact on your store.
With that being said, are you able to provide some clarification as to why you would like this feature to be on that specific page? I will be able to provide your feedback to our team and can provide any alternate suggestions as well.
Looking forward to hearing from you!