When it comes to getting live support via phone specifically, I recommend you utilize our free trial so you can reach out to our Live Support and be presented with the phone option. If you are not on the platform, we currently offer chat and email support. In order to reach this team, feel free to follow this link.
When it comes to getting to know the platform, feel free to visit the following links to get you an overview of what we do and what we can offer you:
You are also more than welcome to type out the kinds of questions you have about Shopify and anything relating to your situation. The Community is a good place to get first hand accounts from other merchants who have experienced the same things you are now. The more information shared, the clearer we see what you are wanting to do on your end.