How can I export shipping data including box size, weight, and cost?

Payments + Shipping & Fulfilment

Topic summary

Shopify merchants are seeking ways to export detailed shipping data—including box dimensions, actual weight, and costs paid—for accurate profit tracking and tax accounting. This is particularly challenging for stores offering free shipping promotions, as third-party profit-tracking apps only see $0 customer charges rather than actual merchant costs.

Current Workarounds:

  • Manually download monthly billing statements (Settings > Billing > Export CSV) and calculate totals in Excel
  • Use third-party apps like ReportPundit, BeProfit, or Easy Reports to access shipping cost data per order
  • Review the Finance Overview for generalized shipping totals

Major Limitations:

  • Additional carrier fees (dimensional weight adjustments, address corrections, returned package charges) are buried in individual order timelines with no consolidated reporting
  • No way to track these post-label adjustments without manually reviewing each delivered order
  • Dropshippers using supplier carrier accounts face additional complexity tracking per-order costs

Shopify’s Response:
Two new native reports were introduced: “Shipping Labels” and “Shipping Labels Over Time,” showing label costs per order and average costs. However, these don’t capture third-party fulfillment (like ShipStation) or post-purchase carrier adjustments.

Merchants continue requesting this as a standard built-in feature rather than requiring paid third-party solutions or manual workarounds.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
9

Thank you for bringing this up!

I was just checking my billing info and can’t believe that I can’t see details on voided labels and other adjustments!

I am truly concerned now about the voided labels whether I am getting a refund for them as the billing is not showing any of that, just billing twice for the same order.

I hope Shopify would fix this soon.

7 Likes