I need to setup my payment method and my merchant ID is needed pls send it to me via email
Topic summary
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Main issue: A user needs their Shopify merchant ID to complete payment setup and asks for it to be emailed.
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Official guidance: A Shopify staff member explains that merchant IDs can be retrieved through Shopify’s live support. They provide a link to the Help Center and instruct the user to follow the virtual assistant’s prompts to access live chat, available anytime.
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Process/security context: Merchant ID retrieval is not handled via public forum posts or direct email requests; it’s managed through authenticated support channels for security.
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Outcome/next steps: The user should contact live support to obtain their merchant ID. There is no confirmation that the ID was provided within the thread.
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Status: Unresolved/ongoing. No additional technical details or attachments were shared. Staff also inquired generally about how the rest of the website is progressing.
Hey, @Thierryx !
Thanks for getting in touch!
If you would like to retrieve your merchant ID, our live support team can help you with that!
Our live support can be reached here at this link anytime. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support.
How are things going with the rest of your website?