can any one tell me how i locate my merchent ID number? I tried putting in a support request last night but this morning it says i have no request active! im not sure how to even get in touch with anyone from shopify for support?
Hi there @rachelalbert . I’m happy to look into this with you! Can you tell me more about the Merchant ID number you are looking for? Also, when you requested support did you request an email, chat, or phone call?
It sounds like you need account information here. I wouldn’t be able to see or share any account details over the Community, but if you reach out to a Support Advisor on this page they will be able to help you further. To request support you can follow these steps:
- Start on this page.
- Log in to your account.
- Select a topic most related to your question or problem.
- Review the suggested articles and guides or continue to the support options listed under the articles and guides.
Please let me know if you have any questions or trouble requesting support!