Hi I purchased a mispelled domain name and I cannot edit it (https://www.wwwspiritofyouth.com/) I have stopped autorenewing. Is there a way to change it?
Hi @Gtilar
I understand that your domain was misspelled during the purchase of it. There is a very short window of time that Shopify Support can revoke a misspelled domain, the time frame is set by the domain’s backend and isn’t something we can directly control.
If the domain was purchased within the last 3-5 business days I would recommend contacting our support team ASAP to get this domain refunded. If that time has passed, unfortunately the domain cannot be refunded and you will need to purchase the correct domain name and it to the store.
To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
Thanks!
1 Like
I bought the domain today . I cannot find the live support options at the bottom of the search results