Can someone please assist me with this issue I’m having?
Every time I run a search on my website, an error page appears, and I’m not sure how to resolve this issue. Can this be fixed, and if so, how?
Hi @Fynn-sattler ,
I’ve tried to go your store domain: http://doggiezstylez.store/ but I see the same error. Please try to check your DNS settings.
I don’t know how to check it and have no clue what to do once I find the DNS settings.
could you please help me?
Hi @Fynn-sattler ,
in this case, we should contact your Domain provider where we bought this domain, they will help us check this issue.
How do I find out who my domain provider is?
Sorry for the struggles, I am a 15-year-old homeschool student from New Zealand I15-year-old have created this business as a school project.
Hi @Fynn-sattler ,
Thanks for reaching out.
Whenever a user receives a DNS PROBE FINISHED NXDOMAIN error code on the system, the DNS Lookup fails when the Chrome browser tries to access the website the user wanted. This means that the problem is most likely on the registrar’s side.
Often it will be the case of incomplete or incorrect DNS settings. Please visit your domain registrar/provider account and follow the steps from this guide to add the correct DNS settings. You can always contact the provider to do it on your behalf.
If you are still determining where your domain is registered, you can add the domain to this Registration data lookup tool. When you run the search, scroll down to the Registrar Information section to see the name of your register.
Let me know if this helps.
Hello @Fynn-sattler ,
It’s flareAI - your Fully Automated Free Sales Machine here. We are helping Shopify merchants provide solutions for the last few years in Shopify Community.
If helpful, please consider the Like and Accept solution.
Did you verify the domain?
Make sure your A record is set up correctly. Also, check your CNAME/subdomain has the correct domain. You can find out more about how to manage your domains in this guide.
Let me know if you have any questions.
Good luck and have a nice day!
Gina
flareAI