How can I fix a typo in my purchased domain name?

Shopify Discussion
1

Hello,

I purchased a domain name, I meant to put 1down6up but I accidently bought 1up6down.com.

Is it possible to change it or get a refund?

Thanks!

Kind regards,

Riad.

2

Hey, @s1-x

That does look strange. It looks like we’ll need to access your account in order to look into that domain. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our help center and log in to your account to create a support request. Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic.

Thanks!