How can I fix Dawn theme issues on desktop and mobile?

Store Design
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Topic summary

Store owner reports multiple front‑end issues after a web design company underdelivered on the back end and seeks help (potentially hiring) to fix them before launch.

Key issues cited:

  • Images appear grainy on desktop and mobile, and are over‑scaled on mobile.
  • Collection headers are excessively wide.
  • No scrolling behavior on mobile.

Responses and suggestions:

  • A responder requested the site URL to review the problems directly.
  • Another noted the volume of issues is too large for piecemeal forum code fixes and advised contacting the theme developer or hiring a developer; they also offered assistance.

Status/next steps:

  • No fixes or code provided yet; no URL shared in‑thread.
  • Practical paths proposed: share the site URL for diagnostic review, contact the theme’s developer, or hire a developer to address multiple layout and image‑quality problems.
  • Discussion remains open with no resolution so far.
Summarized with AI on January 6. AI used: gpt-5.
1

Hi! We used a company for our web design, however, they did not deliver on the back end. Our images are too grainy when on desktop & mobile, they are blown up on mobile, our collection headers are way too wide, there isn’t scrolling when on mobile. There are a lot of issues that we don’t know how to fix and are hoping to get some help and/or hire someone on there that can help with coding so that we can launch!

2

Hey @KFinch ,

Could you share the site url for me to take a look and see?

3

Hello @KFinch

If you are having a lot of queries for your store then it is not possible to solve each by providing code here, you can either contact the theme developer or hire a developer at a reasonable rate.

Let me know if you need any help.

Thanks