How can I fix deleted products still appearing in my Google Ads campaign?

Shopify Discussion
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1

Hi All,

I have an issue where products that I have previously deleted in merchant centre & my website are still being shown in my google ads campaign. I have a screenshot example of one of these products below that still exist in my google ads campaign which I believe perhaps is causing a link to a missing landing page as this no longer exists on my website? (For context, my merchant centre has been suspended under ‘website or online store needs improvement’ and I believe this is the cause.)

Note the below ‘White & Black’ variant was deleted from my page weeks ago, yet this still appears in the ads campaign.

If needed, the website url is ‘thebargallery.com.au’.

Deleted Product.png
Deleted Product.png1129×170 21.7 KB

I’m not sure what is causing this issue but it may be some sort of a glitch. Do you know of any solutions? I was thinking maybe to delete my google ads account and create a new one with new campaigns but I have read that this may cause further issues given I have already been suspended.

I appreciate your help greatly everyone!

2

Make sure you unpublish the product that you want to remove in your data feed app.

Do not delete your account, you will regret it, and most likely get a perma ban if you create a new account.

3

Hi Emmanual,

I have gone through and it seems to be deleted from my feed app already (simprosys). I am wondering if you would be able to offer more support in this issue and potentially jumping into my account to fix this. Although I doubt it will take much work, I would still be willing to pay a fee for these services. Please let me know if you would be willing to help.

4

Hello Adam, you may reach out to me yes. Check the link in the signature below.