Dropdown menu in Shopify’s Dawn theme misdirects on first click: any subcategory initially redirects to a specific product page, but subsequent clicks correctly go to the intended collection. The navigation settings are reported as correct by the store owner.
Suggested causes and steps:
Current status: No resolution yet. Awaiting the store link and results from cache clearing, cross-browser testing, and JavaScript error checks. No images or code provided. Key open question: whether the issue persists across browsers/devices and whether any console errors appear on the first interaction.
Dear,
I have a dropdown on my webpage (I am using dawn). I have main category (products) and down - the different products. By first click on the drop down (any subcategory), it redirects to a specific products page - one of my products. If I go back and click again, it already works properly and directs to the collection it is set up to.
everything on the navigation is done properly.
It seems like your dropdown menu initially redirects to a specific product page when a subcategory is clicked, but after the first click, it works correctly by redirecting to the intended collection page. Since your navigation setup appears to be correct, this issue might be due to a minor glitch or browser caching. Clear your browser cache or try a different browser to ensure smooth behavior. If the problem persists, check for any JavaScript errors.
Please share store link so I can try it
Thanks!