Im not able to upload images in the Shopify theme there is a message appears (Error retrieving images Try again later) please let me know how can I resolve this issue

Hello all! This issue is now resolved, and we are investigating the root cause. If you are still not able to upload photos through your Shopify admin please contact our live support channels . Thank you!

Me neither, but the site’s owner says he has access. I may have lost access unintentionally, looking for a preference on his end he can check on or off.

My staff member had this issue as well. Shopify live chat told me this was a device issue. It is NOT. Have the owner/admin of the store select the “manage settings” permission under “Administration”. The reason this is happening is because “Files” is under “manage settings” permission. Rather than i…

See my reply to the OP above. Your store owner needs to give you “manage settings” permission. It is safe for him to do so.

I’ve just started running into this issue, last week it was functioning perfectly fine!

same issue! how did you fix it?

i answered this. scroll the thread for my answer

scroll the thread for my answer

read the comments in this thread. I answered it above

How can I fix image upload error in my Shopify theme?

Store Design

MegShone October 25, 2022, 7:57am 12

Thank you for your help!!

1 Like

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How can I fix image upload error in my Shopify theme?

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