Hey guys, I need help. I created a purchase order, and the supplier amended it by adding several products at my request.
I modified my purchase order accordingly, but the transfer does not update—even after unlinking it and then reassociating it with the purchase order. I also tried to delete the transfer in order to create a new one, but I do not seem to have that option, as I had already marked the transfer as in progress; this is the only way to see the incoming quantities reflected in inventory.
Will I have to reject the entire transfer and create a new one? If so, that is truly frustrating, because it distorts my statistics when I am trying to determine which suppliers are the most reliable for restocking.
I have also noticed that if the wrong supplier is selected, or if the supplier is accidentally omitted from the purchase order, it can be added or changed afterward on the purchase order, but not on the transfer.
Does anyone have a solution? I have not found anything in Shopify’s official help documentation, which, incidentally, does not seem to be very up to date.
You don’t have to reject the whole transfer and recreate it, so your supplier stats stay intact. The added PO items won’t auto sync into a transfer that’s already marked in progress, that’s the current limitation, but you can pull them in manually: go to Products, Transfers, open the in progress transfer, click More actions, then Add products, select the items your supplier added, enter the quantities in the Move column, and Save. They get added as a separate shipment on the same transfer, tracked independently, and the incoming quantities reflect in inventory without you touching the original. That’s the clean way around it.
The PO edits not flowing through to an in progress transfer is a real gap and the docs are behind on it (you’re right about that), worth raising on community.shopify.dev so it gets logged, but the Add products route unblocks you today.
Hope that helps! If it did, a Like and Marking it as Solution goes a long way and helps others find the fix faster too.
Thank you for your response. So, does this mean I have to do the work twice: update both the purchase order and the transfer? This certainly confirms what everyone has been saying: this update is truly dreadful…
On top of that, it creates a separate shipment, which is incorrect, since everything is sent together in the same package.
When a purchase order or a transfer is created, even if it is not marked as in progress, the incoming quantities should still be reflected in the inventory—but so be it…
Also, do you happen to have a solution for my issue with modifying or adding the shipper/origin in the transfer?
yeah this is one of the most frustrating parts of the new PO system. once a transfer is marked in-progress it basically becomes a separate entity from the PO, so any changes you make to the purchase order don’t flow down. it’s not a bug exactly but the workflow is terrible.
the only real workaround right now is to manually add the new items to the existing transfer. it does mean double entry which is dumb but at least your inventory numbers will be accurate. a lot of merchants have been pushing feedback on this through the community so hopefully they fix the sync between POs and transfers in a future update.
Hi, @Filipe_Silva
Hope all is well with you.
From my understanding, once a transfer is marked as " In Progress" Shopify does not automatically sync later made changes to the purchase order. You may need to create a new transfer to reflect the updated quantities.
you cannot edit a PO once it is transferred, also there is not option to edit a transfer, but you add a new PO and link to the transfer to update the quantity, you need a inventory tool to edit completely modify a PO by changing the supplier or to reduce order quantity.
Once a PO has generated an in-progress transfer, I would not treat Shopify as the source of truth for supplier/order changes.
The safer workflow is to keep a small PO correction log beside Shopify: original PO qty, supplier change, added or missing items, linked transfer, and the inventory adjustment needed after receipt.
That gives you a clean trail for what changed without trying to force the Transfer record to behave like an editable PO.
I get an error message when trying to add products to a transfer. The message is: (our) shop is not preparing this variant! And I am not able to edit the amount of items to the transfer. This leaves me quite puzzled as the variants are stocked in the right location and stock following is set to on.
The only solution to this issue for now is copying the purchase order, editing it and deleting the old one. Hereafter receive none of the products in the (old) transfer and then create a new transfer from the copied purchase order.
Does this sound complicated messy and rigid? YES!
