How can I fix product image interaction issues on mobile?

Topic summary

Mobile product images on the product page are not interacting correctly on phones; some images fail to respond. The report includes a screenshot illustrating the issue.

Evidence provided: a single image attachment is central to understanding the broken interactions on mobile.

Current status: community members cannot diagnose further without access details. A request was made for the store URL and, if applicable, the storefront password to reproduce and investigate the problem.

Decisions/outcomes: none yet. No cause (e.g., layout, scripts, or CSS) has been identified from the available information.

Action items: the original poster should share the store URL and password (if required) so others can test on mobile and provide targeted guidance.

Resolution: pending; the discussion remains open with key information still needed.

Summarized with AI on January 24. AI used: gpt-5.

There is a problem with the interaction of product pictures on the mobile terminal, and some pictures do not work. How can I solve it? as shown in the picture

Hi @BellChester

Would you mind sharing your store URL and password if required.