Hi Moeed
I the stored is password protected when I access it via the url how can I recover it so I can send it to you
Topic summary
Slideshow images were not displaying fully on mobile, while appearing correct on desktop. The poster asked if the issue stemmed from Canva-sourced images or a Shopify setting.
Access details were requested to inspect the store. The store was password-protected; after a brief query about retrieving it, the URL and password were provided.
A community member advised a theme-level fix:
- Go to Online Store > Edit Code
- Open theme.liquid (the theme’s main layout file)
- Add a custom code snippet just above the tag
A code block and a result image were shared as the core of the solution, though the exact code content was not visible in the post.
Outcome: The poster confirmed the change resolved the mobile slideshow display issue. No further issues were raised. The thread is resolved, with an offer for additional help if needed.