How can I fully remove an unseen app from the Dawn theme?

Shopify Apps
1

Hello,

I need help with my Shopify store as I believe one of the apps has not been completely removed and as a temporary solution I have made its section unseen

Can someone guide me on how to fix this?

Thanks

Mic4_0-1671174812681.png

Mic4_1-1671174836193.png
Mic4_1-1671174836193.png327×839 4.9 KB

That’s how it looks when I make it visible on my product page

Mic4_2-1671174941774.png
Mic4_2-1671174941774.png1894×730 15.1 KB

2

Hello @Mic4

Maybe you haven’t completely removed the code of that app installed in your theme.liquid

You can contact that app, they will assist you.

I hope the above is useful to you.

Kind & Best regards,
GemPages Support Team

3

This is Victor from PageFly - Shopify Page Builder App, I’d like to suggest this idea:

Please contact that 3rd app to get the necessary support because it seems their code is still on your page.

Hope you find my answer helpful!

Best regards,

Victor | PageFly

4

Hello @Mic4 !
Hope you are doing well.
That app’s code may be left in your theme, contact that app’s support team and they’ll help you with removing the code from your dawn theme.
Do not hesitate in getting in touch with them as they added the code, they’ll definitely help you out.
Hope this helps.