I am on a 14 day trial but I have no idea what to do next. I saw your site said 24/7 support and is this the only way to get help by submitting a question?
Hey, @tammieboutte ! Welcome to Shopify Community!
In addition to posting on this space, you can also seek assistance by reaching out to us via live chat, callback, or email. This is something you can do by visiting https://bit.ly/3cJkx8V. If you’ve already been to that page and was routed here from there, you’ll need to follow the instructions below to find the options to reach us through the support channels I mentioned:
After visiting the link and logging in, you’ll be prompted to enter the topic of your concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You’ll then see the option to create a support ticket on the next page.
We are always happy to give you some guidance in setting up your store, however, I thought I’d let you know that you can also find support through the wide range of business resources we have available for our merchants. We have courses, videos, tutorials, articles, and blog posts about anything relating to running a business. If you want to check them out, you can start with the following guides on building your Shopify store so you’ll know how you can move forward with it.
- General checklist for starting a new Shopify store
- How to Start an Online Store in 8 Simple Steps
- Getting Started with Shopify
Don’t hesitate to post again if you have other questions or concerns!