on 30th March around at 6 pm i bought an Airstyler (hepsi bir arada) from Shopify. It said it was on sale and 7hours left for the sale to end. I dont know why but i bought without thinking and Now when i tried to reach to the site it says ‘the store is unavaible’ I dont remember my order number. I know which email and card i used. and heres the site i bought from:
I definitely understand where you’re coming from regarding your order and would be happy to share some insight on how we can help.
As Shopify is a platform used by many merchants to sell online, we are unable to manage day-to-day operations or intervene in the order process. If however, you placed an order online, I’d encourage you to check out our Order FAQ Page for more information on how to proceed.
If after 4 weeks you still have not received your order, we recommend contacting your bank for steps on how to proceed. This will ensure that the appropriate guidance can be given as well as the next steps on how to retrieve funds to get this resolved.
Please let me know if you have any other concerns.