My payment card was hacked . So, it was paid on your site without my permission at November, 17th 6:09am.
I afraid I must cancel this order.
I want to cancel my goods. Please refund cancellation.
I’m very upset that I’ve hacked from your site.
Please accept my request.
Hey @Seungchae .
Thanks for reaching out.
I have removed the screenshot from your original post as it was displaying some sensitive information. Just to gather some additional context, did you happen to create an online store on the Shopify platform, by any chance? Or, did you make a purchase from an online store?
I am just trying to get a better understanding of the situation so I can assist you accordingly.
Looking forward to your response.