I ordered for dryfruits for rs498 through paytm on 25 sep 2023.but I didnt get any order details or shipping details. I tried with the store its unavailable. I called the support numvers it were fake. I am really upset of this. My order no is 1031856116. Kindly refund my amount at the earliest.
I appreciate the context that you have shared with us as that is very helpful! As Shopify is a platform that hosts online businesses, we do not manage or ship the orders ourselves. With that being said, if you are unable to get in touch with the business that you have made a purchase from. I would suggest speaking with your bank or credit card company (depending on how you made the purchase) and bring this to their attention. They will have additional processes aimed to retrieve your funds for the purchase.