How can I get a refund for an unwanted subscription?

Shopify Discussion
1

Hello, I just saw that you guy took $105 for a monthly subscription that I did not know I had and I have no use for it, and that’s like half of my pay check and I would like the money back,

Jeremy

2

Hi,

Please contact Shopify support https://help.shopify.com/en/

3

Hi there, @WhitedZ !

Thanks for letting us know about this!

If you don’t wish to continue using Shopify you can close down your account yourself as outlined here.

Once you have done so you can reach out via our Help Centre here for account support.

There we can check to see if it might be possible to grant a refund for your most recent subscription invoice.

All the best!