Hi I have just bought the monthly subscription for £19 but I’m starting a course where I can buy it for £1 for the first three months how do I go about a refund. Thanks
Hi there, @Joshpimblett !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your refund inquiry, please visit this help document to close this current account. Once you have done so, you can reach out to our live support team to start that refund request process. Once they verify your credentials, they can open up backend information and look deeper into your billing information to see how best to move forward.
Let me know how this works out for you.