Hi, @Ramon_HODS .
Thanks for reaching out here, I would be happy to point you in the right direction for this. Can I start by clarifying what the issue is when you try to delete your shops, are you getting a specific error that prevents you from doing so? If so, are you able to share a screenshot of this error? You mentioned you have not used your shop in months, just a friendly reminder that Shopify charges are subscription-based so you are not charged based on logging in or utilizing the shop but on a monthly or yearly basis. As noted in our Terms of Service that you agree upon when signing up notes, refunds on subscription charges are not something we normally issue:
That said, if there was something preventing you from cancelling your accounts, this is certainly something our support team would be happy to take a closer look into. You can do this by logging into your store through the Help Center, searching your question/issue, then selecting “continue” at the bottom of the page that displays the search results.
I hope this helps you out moving forward, feel free to reach back out here if you have any questions about the above information.