How can I get a refund from a closed online store?

I placed an order on iamkenoughofficial.com and it never arrived. I sent a request for either a refund or confirmation on it’s arrival and it appears the shop has been taken down.

How do I get my money back?

Hi, @BertF .

Thank you for reaching out. I’m sorry you have not received your order.

If you have not heard back from the store in reasonable amount of time, I recommend that you contact your bank for possible refund options.

Please let me know if you have any further questions.

Take care,