I have a pending charge on my balance card/shopify card that is fraud. How do I stop it before the funds are released? can’t find anyway to contact shopify.
Topic summary
A user discovered a fraudulent pending charge on their Shopify balance card and is trying to stop it before the funds are released. They are unable to find a way to contact Shopify about this issue. The post appears to be seeking urgent help on how to dispute or halt the unauthorized transaction and reach Shopify support to resolve the fraud.