How can I hide cancelled or removed items from customer order details?

Store Design
1

I have a client with several canceled/removed items from an order and they are displayed in the customer area.
I need to hide these items.

In the “Order Printer” app I have managed to don’t show the removed order items. Using:
{% for line_item in line_items %}
{% if line_item.quantity > 0%}

But on the web, detail orders from the customer area, (theme file “customers/order.liquid”)
the if of line_item.quantity > 0 does not work

Customers can see all the items in the order, even if they are removed (see screenshot). It even shows 1 unit, when it is 0.
(in the order printer app it shows 0 units)

I haven’t seen any documentation of liquid variants to create an if to hide canceled or removed line_items.

I would need to know how to do it
Thank you

1 Like
2

hi @Minifigures_Dis ,

i think you doing used wrong the loop:
your way:
{% for line_item in line_items %}

Correct loop in order page is:

{%- for line_item in order.line_items -%}

{{ line_item.quantity }}

{%- endfor -%}

If you need hire the technical, you can contact to me, thank!

3

Hi,

Please share your store URL and if your store is password protected then also provide password too.

Thank you.

4

Hi,

I’m using

{%- for line_item in order.line_items -%}
{{ line_item.quantity }}
{%- endfor -%}

in customers/order.liquid of my theme.
But if I have removed an item from the order it is still displayed.

In this order, the first two items are removed and refunded to the customer:

Sin título.jpg
Sin título.jpg2336×1272 168 KB

5

Same issue. This worked perfectly for me:

{% for line_item in line_items %}
{% if line_item.quantity != 0 %}
6

I’ve tried your code and it didn’t work for me.
How strange that shopify is not able to not show the products removed from an order

Some help?

thank you