How can I improve loading time and product display with Ella theme?

Topic summary

A user experiencing issues with the Ella Shopify theme seeks help with three problems: extremely slow loading times, products not displaying on the homepage, and adding bullet lists to product pages.

Loading Time Solutions:

  • Optimize and compress images
  • Minify CSS and JavaScript files
  • Remove unnecessary third-party apps
  • Review custom code for conflicts

Product Display Issue:
A responder confirmed products aren’t loading on the homepage, suggesting this may stem from incorrect theme settings, collection configurations, or app conflicts. Recommended systematically disabling apps to identify the culprit.

Bullet Lists on Product Pages:
Two solutions emerged:

  • Manual approach: Edit product descriptions in Shopify admin using HTML code (<ul> and <li> tags)
  • App solution: “Bloom: Product Feature Bullets” app offers free, customizable bullet points with drag-and-drop functionality

A side discussion addressed compatibility issues with the Debutify theme (not Shopify 2.0), where the app developer offered manual implementation support via email for users unable to use standard installation methods.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.

Hey all,

I have 3 questions vlt someone here can help me dabie.

I bought the Ella theme, now I have some problems with it.

  1. The loading time is extremely bad, how can I improve this with the theme ?

  2. Products do not load on the home page!!!

  3. How do I get a bullet list pure on the product page ?

Here is the link to the store :

https://www.fashionleak.de/

I hope you can help me here :slightly_smiling_face:

@FashionLeak ,

I understand your concerns with the Ella theme on your Shopify store. Let’s address your questions one by one:

Improving Loading Time:

  • Slow loading times can be caused by various factors, including large images, unoptimized code, or third-party apps.
    • Optimize images
    • Minify CSS and JavaScript
    • Remove unnecessary apps
    • Check for custom code

Products Not Loading on Home Page: I visited your store, and it appears that the products on the home page are not loading correctly. This could be due to a theme or app conflict.

  • First, check if you have set up the home page correctly in the theme settings, ensuring that you’ve selected the right product collections or featured products to display.
  • Disabling third-party apps one by one to see if any of them are causing the issue. If the products load after disabling a specific app, contact the app developer for support.If the issue persists, consider reaching out to the Ella theme’s support team.

Creating Bullet Lists on Product Pages:
To create bullet lists on your product pages, you can use HTML or Markdown in the product description. Here’s a basic example using HTML:

<ul>
  <li>Feature 1</li>
  <li>Feature 2</li>
  <li>Feature 3</li>
</ul>

Edit the product description in your Shopify admin, and add the bullet list where needed.

if any other help please contact us. please check my signature

Hi FashionLeak,

to get a fully customisable (and free) bullet list on your product page, check out my app.

It enables you to add bullet points to your product page. Many of our customers use this to create trust badges and to increase branding and conversion.

There is a free plan available.

We exclusively have 5-star reviews.

Have a look here: Bloom: Product Feature Bullets

Felix :victory_hand:

Hi, I’ve installed your app, and it doesn’t work. I am using Debutify theme, my website is ZinZora.com, and when I finally customized the bullets, they just don’t appear on my product page. I cannot install using the tutorial because debutify doesn’t allow it. Can you help me?

Hey @Ilgiz ,

Debutify is not a Shopify 2.0 theme, so it doesn’t allow the easy drag-and-drop integration of apps out of the box.

However, we can still manually implement apps for you.
After you install an app, it will automatically detect your Debutify theme.
Then, just click a button to notify us, and we’ll implement the app right away.
You won’t notice any difference in functionality.

Regarding your specific issue you mentioned, I’ve already reached out to you via email.

Let me know if you need anything else!

Felix :slightly_smiling_face: