I recently started working with Deadstok Muskoka & have access to back office. I have a various queries regarding no purchases therefore need to revamp & request guidance. I’ve tweaked the website but there’s much more to be done. Shopify has great benefits with that said we need to mazimize the system. I am available on Friday October 07th - 10am-3pm - please confirm when a rep will call me. Thank you
Welcome to the Community and congrats on the new role! We’re not able to setup a callback request from here. However, if you’re looking for account specific help, then you’ll need to connect with the Shopify Support team by logging in through our Help Center (http://bit.ly/2DCGp58).
Once logged in, you’ll need to search your question/issue, scroll to the bottom, then click contact support. From there, you should be presented with the available support options (chat/email/callback phone support).
I’d also be happy to help you here with any questions you have! I won’t have access to your store, but can assist with general questions relating to Shopify.
Per my message I would like to speak to a Spotify rep tomorrow 10am-3pm
Eastern.
I realized after the fact it was posted to a forum and frustrated because I
put the company & work number out to the universe. Lesson Learned. I was
trying to find the customer service number & upon searching there is no
direct number.