How can I improve my order fulfillment process?

Payments + Shipping & Fulfilment

Topic summary

The discussion centers on understanding Shopify’s order fulfillment request process, particularly for dropshipping operations.

Key clarifications provided:

  • Clicking “Request Order Fulfillment” sends a fulfillment request to the app or fulfillment service assigned to that location
  • The fulfillment service then processes the order and updates the order status in Shopify
  • For dropshipping scenarios, integration apps (like DSers) are necessary to connect with supplier stores

Workflow explained:

  1. Customer places order on your store
  2. You forward the order to supplier via integration app
  3. Supplier fulfills and syncs tracking information back to your store

Additional context:

The conversation notes that modern dropshipping has evolved beyond the traditional model, with options now including 3PL fulfillment agents and supplier fulfillment services to support marketing-focused operations.

Shopify’s official documentation on integrated fulfillments is referenced for more detailed information.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
1

if i press request order fulfillment would they be sending the request to the seller ? for them to ship the order ?

2

It sends the fulfillment request to the app or fulfillment service assigned the location (you’ll see the assigned location in that fulfillment box with the line items and the request fulfillment button).

Then the fulfillment service will fulfill the item and update the Shopify order.

More info in the Shopify documentation for fulfillment: https://help.shopify.com/en/manual/orders/fulfillment/fulfilling-orders/integrated-fulfillments

3

Nope, you need connect apps like dsers to connect with the sellers store if you are dropshipping via shopify, when you have orders you order via dsers, then the seller will sync tracking to your store after they fulfilled the orders.

4

That’s original dropshipping mode is client place order on your store, then you order from supplier to ship to clients to make profit margin. Now the ecommerce more has been improved a lot based on the marketing needs, you can request supplier fulfillment or 3PL dropshipping agent to help you fulfill, that’s the same.