How can I improve user experience and design on my online store?

Store Design
1

I’m looking to enhance the user experience and overall design of my store and would love to get some feedback from this knowledgeable community."

“I’ve received feedback that the search bar isn’t as efficient as it should be. Customers have reported difficulties finding specific products, such as the Ford Focus Mk2.”

“Additionally, I’ve noticed that product prices aren’t displayed next to the items, and there isn’t a straightforward ‘Add to Cart’ option available, which could potentially affect the shopping experience.”

“I’m also concerned that the front page may not be as user-friendly and inviting as I’d like it to be.”

You can view my store here

www.inchautos.ie

“I’m particularly interested in feedback on the site’s design, navigation, product descriptions, and the checkout process, but all insights are welcome!”

2

Hi @inchautos

How are you?

You have to contact with a shopify developer, who can guide you and can make the changes in theme.

Please let me know if needed any help.

Thanks

3

Hi @inchautos

If you want store re-design services, you can contact us at websensepro@gmail.com

4

Hi Inchautos,

As a car fan and enthusiast, I am very happy to check out your site. I felt that your site is nearly there, a coupon of design touches might tie it up professionally. Here are some suggestions:

  1. Feels odd that there are these category buttons upon entering your site. Usually, sites display a banner or just products right away.

Screenshot 2023-10-24 at 11.30.58.png
Screenshot 2023-10-24 at 11.30.58.png2684×590 175 KB

  1. Your video banner might increase load time. Not everyone has the greatest network, and if your site or video doesn’t load properly, you might lose out potential traffic because your buyer wasn’t patient enough to wait for your site to load. I would suggest placing your video banner on a different page and replacing it with a simple / clean banner

  2. Displaying category. You are selling LED lights by car brands, might be helpful to display category logos as the car brands, so when you customer click on each brand, they will be led to the category page.

  3. Asking your customers for feedback. Your customers are one of the best sources for getting feedback! I think you already have some insights there. You can get a post-purchase survey app through the Shopify app store, and ask your customers for design feedback while giving them loyalty points or coupons!

Hope this helps!

Amee | Gojiberry Team