My store includes beauty products such as cosmetics and hair products please have a review. I am not getting any sales as I have already spent 120$ on ads
My store - www.maebeautytools.com
please give some suggestions and advice to make sales
Hi @MisbaMae ,
Thanks for reaching out to the community. This is MooseDesk - an All-in-one Shopify Ticketing System App.
Congrats on your new store! It looks stunning, and I can tell you’ve put a lot of effort into building it. However, I have some comments to help make the good even better. Here are some of my recommendations for an improved customer experience, please kindly check.
1. Enhance Credibility with a Short Description:
It would greatly benefit your site’s credibility if you included a brief description about yourself or your business. This creates a connection with your customers and establishes trust right from the start.
2. Visual Appeal for New Collections:
When introducing new collections, consider adding a captivating image alongside the description. This not only makes the information more engaging but also provides a visual preview of the products, enticing potential customers.
Here is a good example:
3. Reconstruct the Footer:
You can enhance the footer in the following ways:
- Adds a sitemap for easier navigation.
- Adds a copyright notice to protect your content.
- Adds logo for brand reinforcement,
- Adds social media icons for increased visibility.
- Adds a more detailed contact information. This will give users multiple ways to reach out if they have inquiries or concerns.
Here is a good example for you to follow:
4. Add a customer reviews section:
In the digital shopping era, customers heavily depend on others’ opinions for informed decisions. Adding a review section to your site not only boosts trust and confidence but also enhances authenticity and transparency.
You can follow this example:
5. Product Page Information Hierarchy:
The description on your product pages could benefit from a clear information hierarchy. Organizing the details in a structured manner helps customers concentrate on essential product information, improving their overall shopping experience.
Here is an example of a good product page description:
6. Enhance Customer Support:
Ensuring continuous customer support is vital for any store. A round-the-clock team guarantees prompt assistance when customers need it. Although your existing customer support section is sufficient, consolidating it into a centralized support center could prevent missing any customer inquiries.
I suggest checking out MooseDesk, an all-in-one support, help center, and ticketing system app. MooseDesk offers features like auto-reply for non-business hours, a proactive help center, and a user-friendly widget layout. Furthermore, it’s available for free, making it an excellent solution to enhance customer support on your platform.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Thank you,