Hello,
I am facing a issues like I logged in into my store and added few products into my cart and I open another browser and login again and there I can’t see added products into cart.
anyone have solutions for that?
Hi, @wish_oza .
Thanks for posting! I hope you’re having a great day so far. This is expected behavior for a user’s cart to disappear when logging into another device. That being said, there is an app that provides this functionality. The best part is it has a free plan! Check out Cart Saver & Share here.
If that does not look right for you, there are other similar apps available such as Persistent Cart. When selecting an app, make sure to check the reviews so you can familiarize yourself with other merchants’ perspectives.
In the meantime, I’ve submitted this feedback to our theme developers as a feature request. I can definitely see how impactful this can be for conversions!
Lastly, can you provide your store domain? I would love to take a peek! Also, make sure to check out Shopify Learn, where we provide free courses and tutorials to help you through every aspect of ecommerce!
Hello Skye,
Is this feature now available inbuilt with shopify.
Thanks
Thanks for joining this thread, @inkedwolf96 .
This is not a feature currently offered by Shopify, though the recommended apps do still apply!
Warm regards,
Unfortunately, Shopify hasn’t offered this feature yet. Cart data is still tied to a specific session based on the device and browser the customer uses. This is the reason why items that are added in one browser don’t appear in another.
So the common practice to synchronize shopping carts across devices and browsers is to use a persistent cart solution, which links the cart to the customer account rather than a session. For example, we use a persistent cart app from magefan that offers this feature.
There are also other similar cart apps, but make sure they support cross-device cart sync.