How can I limit product visibility for certain customers on a medical ecommerce site?

Shopify Discussion
1

I have a client selling medical products and wanting a Shopify site.

They display and sell a limited range to the public who can buy immediately online.

But visibility/access to things like surgical instruments is limited to a ‘Pro’ range of customers who are pre-approved.

Only after offline approval is a Pro account created for them after which they can see/buy the whole range of products.

Is there a way to do this with Shopify?

Regards

1 Like
2

Native Shopify roles-based features are a bit limited at the moment, but you can probably use the liquid customer object to hide pricing related information from certain products in your single product page template and eventually also in collection template.

Customer object also support Tags so you can manually tag your “PRO” customers manually after approval process.

3

@Bravos ,

You would need to enable the access with login only first, and then create customer groups and tag them for category. You would probably also need to display different menu to public and special customer.

This can be achieved through customisation

1 Like
4

@Propero

Thanks for your response.

This will be my first use of Shopify so I will need to do some trial and error with your suggestions - but some questions if you don’t mind.

  1. Will the public need to login as well as professionals? This would be a distinct obstacle

The way they have things at the moment (on a niche accounting package integration that is being withdrawn) is public access for everyone with limited visibility. Then only one customer group for professionals who can see everything.

  1. When you talk about customisation are you talking about coding changes - or just making specific selections in the set up.

Regards

5

@Bravos

  1. You may decide but at least one group would need distinct login to identify and separate them from other group

  2. By customization, I meant the coding changes, not the settings.

1 Like