How can I make a suggestion to improve Shopify?

Technical Q&A

Topic summary

A user is implementing security improvements for their Shopify store, specifically integrating with Azure Active Directory and enforcing multi-factor authentication (MFA).

Current Limitation:

  • Shopify only allows security settings to be configured individually per user or applied organization-wide
  • No option exists to apply different security requirements based on user roles

Desired Functionality:

  • Role-based security controls, such as:
    • Inventory managers: Azure integration required
    • POS user administrators: MFA required
    • Financial access/full admins: Both Azure integration AND MFA required

The discussion appears to be seeking guidance on how to submit this feature request to Shopify, as the title suggests the user wants to make a product improvement suggestion.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

I am in the process of making some security changes to our Shopify access; one of those changes is integrating with our Azure tenant.

I would like to allow only certain roles to require this access; similarly, I would like certain roles to require MFA as well.

It looks like the only options for doing this are to change individual users one at a time, or enable for the entire organization.

This is something I should be able to select depending on the role. Some examples, a user with access to modify inventory, should be integrated in our Azure tenant. Someone with access to add or remove POS users should be set up for MFA. And anyone with access to financial info and full admins should have integration AND MFA.