Good evening I am so frustrated and stuck and i don’t know what to do. the theme i am using is called the dawn theme and I am trying to get my background to look like wood. I have been leaving massages in different forums for developers and I am getting no responses for help. Please someone help me because I really need help thank you.
Greetings, @jeansofarc .
Thank you for reaching out and posting this question!
I understand that you’re looking to add a background onto the Dawn theme, and this might be something that our Theme Support team can help you with. Since you’re using a Shopify-supported theme, then our Theme Support can assist you with customizing your theme. However, your store does need to be subscribed to a plan in order to be eligible for the complimentary design time for customizing the theme. While our Theme Support can assist you with a number of customizations, there are some limitations listed on the Shopify Design Policy for your reference.
When you’re ready to create a customization request, we will need to authenticate you and access your account in order to submit the request to our Theme Support. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assist you through live chat, email, or callback. Please visit the Shopify Help Center and log into your account to create a support request.
I’d love to hear more about your business! What kinds of products are you selling? Do you have a marketing plan prepared for your store?
@Elias Thank you so much. I did speak with shopify support and no matter what plan i am on i am always led here because my background and stuff does require coding. I will definitely call today and so that I can get my store ready for the help. I am selling clothing with the main focus being jeans but selling all kind of things for women
Hey, @jeansofarc .
Thank you for following up!
When requesting to add a background, you’ll also want to prepare the image or wallpaper that you want to use as the background so our Theme Support team can help explore ways of adding it to your theme. Once you have an image/wallpaper for the wood-style that you desire, you can upload the file to your settings so that it becomes an asset that you can use for your theme.
Since the focus of your store is on women’s fashion and all kinds of things for women, then we’ve got a couple of merchant success stories that may provide some valuable insights that could benefit growing your business. Both of these amazing stores were featured in 2012 and still carrying on!
If you have any other questions on this topic, don’t hesitate to let me know!
thank you so much. I did get a little help. I might need more help but I am not sure. I will keep you posted. Thank you for reaching out