Mobile menu behavior in the Prestige theme: top-level items in a nested (hierarchical) menu are not clickable on mobile; only sub-category links can be tapped.
A nested menu means a hierarchy where “top level” is the main category and “sub-category” items are nested beneath it.
Attempts made: code edits, contacting Shopify support and Prestige theme support, and reviewing related forum threads—no solution found.
Action taken: a responder asked for the store URL to investigate; the store owner provided the URL and password for troubleshooting access.
Current status: another participant reports the same issue and asks if a resolution exists. No confirmed fix or decision is posted yet; the thread remains open with an unresolved key question about enabling top-level link taps on mobile.
Hi everyone!
I have a problem with the mobile version of my theme. I use the theme Prestige and with that theme the mobile version does not allow me to click on the Top level of the nested menu. I can only click on sub-catagories.
I’ve tried to edit code, talk to shopify support, look into prestige support and looked at all of the other questions regarding this here on Shopify Discussion but I cant seem to find the answer.
Is there anyone who has any ideas?
@mikaelnellie
Can you provide me your store URL so,
I can solve it and give you a proper solution.
Thank You.
Password: bewlet
Has there been any resolution to this? I’m experiencing the same issue.