How can I make my Prestige theme's main menu clickable on mobile?

Topic summary

Mobile menu behavior in the Prestige theme: top-level items in a nested (hierarchical) menu are not clickable on mobile; only sub-category links can be tapped.

A nested menu means a hierarchy where “top level” is the main category and “sub-category” items are nested beneath it.

Attempts made: code edits, contacting Shopify support and Prestige theme support, and reviewing related forum threads—no solution found.

Action taken: a responder asked for the store URL to investigate; the store owner provided the URL and password for troubleshooting access.

Current status: another participant reports the same issue and asks if a resolution exists. No confirmed fix or decision is posted yet; the thread remains open with an unresolved key question about enabling top-level link taps on mobile.

Summarized with AI on February 9. AI used: gpt-5.

Hi everyone!

I have a problem with the mobile version of my theme. I use the theme Prestige and with that theme the mobile version does not allow me to click on the Top level of the nested menu. I can only click on sub-catagories.

I’ve tried to edit code, talk to shopify support, look into prestige support and looked at all of the other questions regarding this here on Shopify Discussion but I cant seem to find the answer.

Is there anyone who has any ideas?

@mikaelnellie
Can you provide me your store URL so,
I can solve it and give you a proper solution.
Thank You.

Password: bewlet

Has there been any resolution to this? I’m experiencing the same issue.

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