Topic summary
Homepage layout inconsistency on different desktop screen sizes in Shopify’s Dawn theme, with the banner image sometimes getting cropped. Aim is to keep styling consistent across viewports.
- A helper requested a preview URL (a shareable storefront preview link) to investigate the issue directly.
- The store owner shared the main site URL, but the storefront is password-protected, preventing access for diagnosis.
Current status:
- No troubleshooting steps or fixes were provided because access was blocked.
- Next step is for the store owner to provide an accessible preview link or temporary password, or disable password protection so the theme can be inspected.
Outcome: No resolution yet; the discussion is pending access to the site. No images, code, or specific settings were shared.