I have an app named ■■■■■■■ it allowed me to put a video on my home page and add text and a description in the middle of the video. The text has a big box around it and i would like to make that transparent but cant figure out how. I need help finding the code i should add or edit.
Topic summary
Issue: A merchant using the ■■■■■■ app added a homepage video with centered text and a description but sees a large opaque text box. They want to make the box transparent and asked which code to edit.
Key steps:
- Responders requested the store URL and, if applicable, the storefront password.
- The merchant shared the URL (brightluminousliving.com) and indicated no password is enabled.
Latest update:
- A support rep checked the site and reported the text appears transparent and no video is present in the referenced section. They provided a screenshot indicating no visible issue.
Status & outcomes:
- No specific code changes or instructions were provided.
- The reported issue could not be reproduced by the supporter; it’s unclear if the merchant’s problem persists or if the section/page differs.
Next actions needed:
- Clarify the exact page/section or provide a direct link to the affected page.
- Confirm whether the issue has been resolved or provide updated screenshots.
Notes:
- Screenshots were shared to illustrate the issue and the supporter’s findings.
- Discussion remains open with unanswered questions on where to adjust transparency if the issue still exists.
Share the store URL.
Hello @LuminousLivingX
It’s GemPages support team and glad to support you today.
Could you please share your store url ( with pass if your store password is enabled ) then I can see and suggest something for you?
Best regards,
GemPages Support Team
Store URL is: https://brightluminousliving.com
I do not have a pass enabled i dont believe
Store URL is: https://brightluminousliving.com
I do not have a pass enabled i dont believe
Hello @LuminousLivingX
It’s GemPages support team and glad to support you today.
I’ve checked the text is transparent and have not any video on this section
If you require any further information, feel free to contact me.
Best regards,
GemPages Support Team