Our company often takes orders over the phone, for this we use the shopify admin. Often our customers want to put a deposit down to secure stock for their order. I have yet to find a suitable way to apply partial payments.
I have tried Split — Partial Payments and Depo, and they do not work for us.
I also tried using the POS App however I cannot get it to accept custom payment types. Shopify support are taking their time getting back to me on this issue.
Are there any other alternatives for deposits/split payments/partial payments?
Thank you for reaching out to the Community! I’m happy to provide some assistance with locating an app that will provide customers the ability to complete split payments and/or deposits, to ensure this gets resolved. For a complete list, I recommend checking out the Shopify App Store but have gone ahead and suggested a few available apps below that will allow you to achieve this:
Hey Matt, we’re building a new app called Downpay here at Hypehound to support deposits/partial payments on Shopify. We manage automatic payment collection, support $ and % deposits, make order management easy to understand, and more. Would love to chat with you and share what we have and get you on our trial!
Are you looking to just capture the payment or also process it through a credit card for example?
If you’re just looking to capture it, this app does just that: https://apps.shopify.com/manual-partial-payments - capture offline deposit payments such as cash and bank deposits and mark orders as partially paid.
Otherwise, what didn’t work about the apps you tried?