We have multicurrency deployed and also have some pricing variation in play market dependent. As an example, we sell in Euros to the EU, £ to the UK and $ to the US. The UK is our base currency/market. For the EU we reduce prices by 10% For the US we mark prices up by 20% (to align with our stoc…

We have the same issue. I can’t believe that Shopify does not have a good solution to this. I am currently trying to find a 3p app that will help. No luck so far :disappointed_face:

We have the same problem at Galvin Green , is there a solution in the near for this Shopify?

Hello to @UW , @galvinrikard , @RobertCroydon , and @CoreFabrics Just letting you know that the Givy app has solved the frustrating issue of not being able to actually sell multi-currency gift cards on Shopify. Here’s the customer experience with Givy: They see gift card denominations in their s…

[image] givy: Just letting you know that the Givy app has solved the frustrating issue of not being able to actually sell multi-currency gift cards on Shopify. While the Givy solution sounds great, it’s sadly expensive both monthly and %age wise to a degree that I’ve not suggested people use …

Hi @MCB_KBJ - sorry to hear that you feel a $14 monthly charge is too expensive. Considering the app not only solves a huge problem for international merchants, plus offers an amazing gifting experience for gift cards, products, and subscriptions, we feel it’s a fair price. As I’m sure you’re aware…

As brand is important, I would never go for the 15 usd one, but the 50 usd one to get the custom domain. So, 50USD and 1,5% fee. Also, I don’t see this app fixing one of the most important issue with multi-currency setups. As you say “The gift card’s balance gets updated every hour based on curren…

I appreciate the feedback. Not sure what you mean about a custom domain, all plans allow merchants to connect their domain for outbound emails, we don’t feature-gate anything to do with domains. Also, you’re misunderstanding what we mean about updating the balance every hour. If a dad buys their c…

Good to hear about the updating of the balance. It’s really not clear from your site or your above description. Also, “Send Emails from Your Own Domain” is grayed out on your own price comparison chart on your own website. The app store however says somethign different, so perhaps align there …

Thanks for catching that on our website - it’s been updated! Hope you’ll consider Givy in the future. JP

How can I manage multicurrency gift cards to avoid customer confusion?

Technical Q&A

RobertCroydon September 20, 2023, 4:17pm 3

Anyone got a solution for this as with Christmas coming (and we use Shopify Markets) it would be great to be able to sell Gift Cards in local currency - ie £100, $100, €100 etc etc

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How can I manage multicurrency gift cards to avoid customer confusion?

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