How can I manually change my online store's currency to EUR?

Shopify Discussion
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1

Hello, i can not change the currency manually, so how can i do that? I want to change to EUR, appreciate it

2

Hi @zdamat You can change the currency from the Settings > Store Details > Store Currency > Change Formatting

See the screenshot below for reference guide -

sandyparihar07_0-1681995959043.png
sandyparihar07_0-1681995959043.png1600×757 72.2 KB

Please let me know if works and mark as solve!

3

It’s only formatting, i want to change the currency

4

Hi @zdamat ,

Thanks for reaching out.

If you’re seeing only Change formatting option, this means you already have made a sale and to change currency you need to get in touch with our Support team.

Once you make your first sale, you cannot change your store’s currency. This is because changing your store’s currency can affect your financial reporting and may cause discrepancies in your sales and order data.

Before I advise how to contact our support team for this matter, please feel free to go over the impacts outlined below to ensure you’re aware of the affected areas in your store and to help you determine if the benefits of changing your store currency outweigh these impacts.

Currency change impacts

  • Reporting: The reporting on the Analytics page doesn’t factor in the difference between currencies. If you had $500 USD processed, that would show as $500 USD in reports. Let’s say the next day you switch to CAD, the report would still read as $500 USD for previous processing. Since $1 CAD is not equal to $1 USD, the reports in theory will be wrong going forward.
  • You may set a date range for the data you are reviewing as a workaround, to exclude any transactions that might have been processed in a different currency before the specific date of the currency change.- Product Pricing: Since the dollar amount between currencies is not the same, a product price’s value, could mean something different if the currency is adjusted and impact your margins. Refunds processed after a currency change will also be affected by the currency change. They will be processed in the new currency.
  • The product price will need to be manually adjusted and edited to reflect the price in the new currency.- Apps: Some apps may have limitations when it comes to changing store currency.
  • If you need to know how changing store currency will affect your apps, I recommend reaching out to the app’s support team to clarify before changing your store currency.- Gift Cards: Gift cards with remaining balances in the old store currency will not work once the store currency of the store has been changed.
  • You can remedy this by issuing a new gift card with the remaining balance.- Shipping: Like the product prices, a store’s shipping rates will remain regardless of the currency and will not update automatically.
  • After a currency change, you must manually edit the shipping rates to be appropriate to the new currency.- Currency rules: If you currently offer a currency as an option with manual exchange rates and rounding rules set up, those settings will be locked if you change it into your shop currency.
  • Before doing so, you’ll need to revert that currency to automatic FX rates and no rounding rules.

The currency change will mainly impact these areas, however, it may also affect areas outside of what’s discussed if you have currency information elsewhere. You may want to review the other pages in your store to ensure they’re updated to reflect the new currency.

If you would like to proceed with updating your store currency, I invite you to reach out to our Contact Us page.

5

I placed order on my store, i did not pay so it can not affect my financial reporting.

6

Hi again @zdamat ,

If you only placed a test order reporting should be okay. However, you want to revise your product pricing and shipping cost. We cannot look into accounts specifics via the Community for privacy and security reasons.

I invite you to reach out to our Contact Us page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Starting a store.

Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel.

I thought you might be interested in our video courses on Shopify Learn! This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you’ll find many tips and strategies from experts in different fields.

As always, should any questions arise, be sure to reach out to us!