Hello! I’m using a paid app (named “variant options product options”) that allows me to add additional variations and lets me get around the Shopify limit of 100 variations (I make custom candles with a large amount of variations). However, in solving one problem it has led to another. When I click on the drop down menu it no longer shows the matching picture of my product item, which for me is candle vessels. The photos of the vessels are still located in the photo viewer however now my customers will have to manually search through the photos in order to look at the different color vessels. I was told my Shopify support there may be a code to fix this. Any help would be greatly appreciated!
Kristin
Hi @karhere ,
Thank you for reaching out to the Shopify Community!
Please share your store URL here so that we can check and provide a solution to you.
Thanks & Regards,
Ahsan ANC
My site isn’t live yet, but here’s a link to preview it — link is good for two days:
https://dc24zvp7v8gmhgyr-64222003416.shopifypreview.com
No not solved. Just posted a link to my working website so you can view problem.
Can you share a product link that has a lot of variants and images?
but that one has only 7 images for all of these variants?
Yes, I don’t have pics of the crystals…yet. Even so the pics of the vessel colors don’t match with the first pull down menu. This is my issue.
It will need some js code editing in your store. if you want You can add me as a collaborator so I can access the code and try some code.
Ok, I believe I need to email you an invite, correct? What is your email?
hi, @karhere can you disable the app that you added or give me permission for apps so I can test them?
here is my email for skype: anc2277@gmail.com
Hi!! Were you able to gain access??
Thank you so much!! It’s working now!!