My Payouts have been pending for over a week and no payout date is attached it just says pending does anyone know how i can fix this and recive my money from my orders.
Hi @tyrees ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with this, to ensure it gets resolved.
As you’re not seeing a payout date, I’d encourage you to connect with us directly. This will allow our support team to get you authenticated, as we wouldn’t have access to any account-specific information through the Community. They will be able to take a closer look and advise on how to proceed.
To connect, you can:
- Head over to our Help Center: https://shopify.link/KWb8
- In the virtual assistance chat box, type ‘Contact Support’
- This will prompt you to log into your shop
- Once logged in, you will see the option to chat with an advisor
Please let me know if you have any other questions.